Thank you for shopping at Sublimeofficial.com! We strive to provide you with high-quality dresses for both men and women. If you are not entirely satisfied with your purchase, we are here to help.

Returns

Eligibility:

  • Items must be returned within 7 days from the date of delivery.
  • Items must be unused, unworn, and in the same condition that you received them.
  • Items must have all original tags attached and be in their original packaging.

Non-Returnable Items:

  • Items marked as final sale.
  • Gift cards.
  • Customized or personalized items.

Return Process:

  1. To initiate a return, please contact our customer service team at [admin@sublimeofficial.com] with your order number and reason for return.
  2. Once your return is approved, you will receive a return authorization and instructions on how to send your item back to us.
  3. You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

Return Address: For address, contact us at: +92 325 7792798

Refunds

Processing:

  • Once we receive your returned item, we will inspect it and notify you that we have received your returned item.
  • We will immediately notify you of the status of your refund after inspecting the item.

Approval:

  • If your return is approved, we will initiate a refund to your original method of payment.
  • You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Late or Missing Refunds

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this, and you still have not received your refund yet, please contact us at admin@sublimeofficial.com.

Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at admin@sublimeofficial.com and send your item.

Contact Us

If you have any questions on how to return your item to us, contact our customer service team at:

Email: admin@sublimeofficial.com
Phone: +92 325 7792798
Address: sublimeofficial.com

Thank you for shopping at Sublimeofficial.com. We appreciate your business and look forward to serving you again in the future!